Decision Making & Crises Management
Syllabus
First Semester, 2018/2019
Instructor |
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Office Location & Hours |
[hstaher@yahoo.fr] |
[Laic Institute, 8.00 AM- 5.30 PM Saturday] |
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The course aims to:
1. understand the nature and types of organizational crises;
2. discuss the possible outcomes of organizational crises;
3. recognize how individual, social, organizational, cultural, and technological factors have contributed to the emergence of organizational crises;
4. explain which factors help in containing, preventing and resolving organizational crises;
5. appreciate the role of individual, group decision-making, in the crisis management process;
6. Describe the actions of the bounded rational decision maker.
7. Describe the steps in the decision making process.
8. Define certainty, risk, and uncertainty as they relate to decision making.
9. Identify the assumptions of the rational decision making model,
10. Identify the two types of decision problems and the two types of decisions that are used to solve them.
11. Identify decision making styles .
1. Mitroff, I and Pearson C, Crisis Management (A Diagnostic Guide for Improving your Organization(. San Francisco : Jossey – Bass, 1993. U.S.A.
2. عبد الغفار عفيفي الدويك. إدارة الأزمات والكوارث واتخاذ القرار. كتاب: جامعة نايف العربية للعلوم الأمنية ـ الرياض ـ- المملكة العربية السعودية. الطبعة الأولى، 2013، 301 ص.
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Week |
Topic |
Reading |
Exercises |
1 |
9/2/2019 |
Decision in administrative thought |
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2 |
16/2/2019 |
Stages and types of decision making |
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3 |
23/2/2019 |
Factors affecting decision-making |
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4 |
2/3/2019 |
The importance and role of information in decision-making |
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5 |
9/3/2019 |
Types of problems and types of decisions used to solve them |
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6 |
23/3/2019 |
Qualitative and quantitative methods of decision making |
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7 |
30/3/2019 |
Crisis in the light of decision-making theories |
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8 |
6/4/2019 |
General concepts and theoretical foundations of the crisis |
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9 |
13/4/2019 |
Modern methods for future monitoring and crisis forecasting. |
Chapter 3: Pages 150-220 of the reference book - Abdel Ghaffar Afifi Dweik |
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10 |
20/4/2019 |
Patterns and stages of crisis development |
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11 |
27/4/2019 |
Crisis approaches and general characteristics of crises |
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12 |
4/5/2019 |
Strategies and Strategies for Confronting Crises |
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13 |
11/5/2019 |
Crisis Management Team |
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14 |
18/5/2019 |
Presentation of practical cases in crisis management |
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15 |
25/5/2019 |
Review
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test |
Date |
Subject |
Reading |
Type |
language |
% of final grade |
Quizz 1 |
/20193/23 |
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MCQ/written |
Arabic |
10 |
Quizz 2 |
27/4/2019 |
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MCQ/written |
Arabic |
10 |
Activity |
18/5/2019 |
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Oral |
Arabic |
10 |
Final Exam |
……./5/2019 |
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MCQ/written |
Arabic |
70 |
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